People-Cert.3

This unit will help you understand the impact of external influences and explore how the digital and commercial environment shapes businesses and the culture within which they operate. You will also analyse the importance of people’s behaviour on organisational culture and its ability to manage change effectively.

You will:

• Develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations sets goals.
• Define workplace culture and how people’s behaviour shapes it.
• Explain how organisations are whole systems and how your actions affect others.
• Discuss how people learn, adapt and develop in different ways.
• Explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways

In this unit you will learn how people professionals are required to make straightforward and complex choices as part of their jobs. It focuses on how utilising a broad range of analytics and evidence is essential to deliver good working practices and pragmatic decisions to create value.

You will learn:

• How evidence-based practice informs measures and outcomes and how it is applied within your organisation.
• Explain the importance of using data, the different types of data measurement and how these are used to inform decision making including interpreting basic financial information using critical thinking skills and common calculations.
• Review the concept of creating value, explaining how your organisation approaches this for its customers and stakeholders.
• Explore the role of analytics and other technology in enhancing working practices, including the associated risks.

This unit will introduce you to the core behaviours for people professionals with a focus on the importance of ethical practice to create value. It examines how certain ways of thinking and behaviour should be universally consistent, to promote a sense of wellbeing and inclusivity at work.

• Develop insight into different approaches to customer focus using ethical principles to inform your approach to work.
• Evaluate ethical values and contextualise them within your work, specifying the ways in which you conform to associated regulation and law.
• Clarify problems and issues as well as contributing views and opinions in a respectful and inclusive manner.
• Discuss ways in which you recognise and accept your own mistakes and show empathy to others.
• Examine the concept of reflective practice aimed at consolidating and improving your professional knowledge, skills and experiences.

In this unit you will learn how to apply the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. You will also explore a range of specialist subjects including recruitment, talent management, reward and learning and development, which are all essential for a successful career in people practice.

• Gain skills around effective recruitment, selection and appointment of individuals through the assessment of the employee lifecycle including where you are placed within this.
• Learn different recruitment and selection methods and ways of preparing material for job roles and to attract candidates.
• Shortlist candidates and participate in a selection interview and the associated follow up actions.
• Understanding legislation and organisational practices is a vital part of this unit as is the meaning of diversity and inclusion in respect of recruitment and employee relationships.
• Explain factors associated with performance and reward management as well as exploring the development of skills and knowledge to support both individual and organisational objectives.