LEAD5+


Operations Manager Level 5 Apprenticeship

+ Chartered Management Institute (CMI) Level 5 Diploma in Management and Leadership

The newly revised Operations Manager level 5 apprenticeship, includes the CMI Level 5 Diploma in Management & Leadership. A highly regarded industry qualification which enables you to achieve chartered manager status.

Develop core management skills and knowledge in managing resources, recruitment and change. Master the art of leading people, delivering operational plans and managing stakeholder relationships.

What is an apprenticeship?

An apprenticeship is a blend of a full-time job with training. The apprentice will split their time 80/20. 80% of their working time will be spent carrying out their day-to-day job responsibilities. 20% of their time will be ‘off-the-job’ and spent working towards their apprenticeship qualification.

The new minimum off the-job training requirement for a full-time apprentice is 20% of a 30 hour week (even if the apprentice works more than 30 hours per week); this equates to an average of 6 hours of off-the-job training per week.

Who is the Operations Manager apprenticeship for?

The Operations / Departmental Manager Level 5 apprenticeship is designed for practicing Middle / Operations / Regional / Divisional / Department / Specialist managers and leaders who are accountable to senior managers or business owners.

What are the benefits of having CMI Level 5 qualification?

The CMI qualification is recognised nationally and is highly regarded within business, increasing your professional recognition and career opportunities.

Apply the knowledge, skills and exclusive CMI resources to your role straight away. Learn all aspects of Leadership & Management and apply it straight away in your role.

CMI qualifications are the gold medal standard of management professionals. A CMI qualification will set you apart from the thousands of other managers. According to the Chartered Management Institute, only 1 in 5 managers hold a professional qualification.

Gaining a CMI level 5 qualification elevates your a career, giving you the skills to motivate and empower people. Whether you’ve got experience or not, starting your CMI journey will further your career to new heights and enable you to climb the ladder in your organisation – or secure a new job!

As your leadership role progresses and your CMI journey evolves you’ll be able to develop yourself both personally and professionally. Becoming more confident in managing teams, projects and resources.

Operations Manager Apprenticeship modules

Through the CMI Level 5 Diploma in Management and Leadership qualification they’ll work towards a combination of 8 modules which will challenge and stretch your people, enabling them to develop and support your wider team and drive results for your business, achieving a minimum of 37 credits by the end of their development journey.

  • Managing Change
  • Forming Successful Teams
  • Managing Stakeholder Relationships
  • Managing Projects to Achieve Results
  • Creating and Delivering Operational Plans
  • Managing Equality, Diversity and Inclusion
  • Strategic Corporate Responsibility and Sustainability
  • Principles of Developing, Managing & Leading Individuals and Teams to Achieve Success

Career Development

Team Leader
£27,000
Operations Manager
£48,000
Average UK salary data from Reed Average Salary Checker, January 2022.

Apprenticeship learning route benefits

  • You will have weekly face to face delivery sessions (3.5 hours a week)
  • Employer only has to pay up to 5% of the course cost
  • Apprentices are allocated 20% of their work time to complete the apprenticeship - 10% delivery at Whyy? Change, 10% spent applying the learning in the workplace
  • No additional fees, all costs are included with the apprenticeship (e.g. books, CMI membership & exam fees). We believe strongly in adding value to our learners experience
  • Our expert practitioners will deliver interactive and engaging sessions to guide learners through the CMI modules

Don't just take our word for it...

Abi from Sonoco spoke to us about her Level 5 Operations / Departmental apprenticeship experience. Here’s what she had to say:

“I have just recently finished my CMI Level 5 apprenticeship in Management & Leadership. Despite the challenges of COVID in the last 18 months Whyy Change quickly adapted to online learning and they were always there for me. I couldn’t recommend them anymore, fantastic experience.”

Eligibility

At Whyy?, we assess every potential learner to check they’re eligible and will discuss what you want out of the apprenticeship as well as the learner. To be eligible for an apprenticeship, your people need to be:

  • Aged 16 or over (no upper age limit)
  • Employed
  • Living in the UK or EU for the past 3 years
  • Learning significant new knowledge, skills and behaviours
  • Not on any other fully-funded training course

Critical to the success of the apprenticeship, the learner has to be actively working towards the standards at least 20% of the time they are paid by you over a minimum duration of 12 months.

Whether that time is when they are having direct learning sessions, writing assignments, or applying their new skills in your workplace, they require the time to develop and become accomplished leaders over the duration of the apprenticeship… your business will reap the rewards from this investment of time.

Once the learning has been completed, to assess that they understand and can apply their new knowledge, skills and behaviours, they will be independently assessed by CMI through assessment methods which will test them, but will prove valuable for their management careers.

Funding

The Operations Manager Apprenticeship costs £9,000. You can get 95-100% funding available so you’ll only have to pay a minimum of 5% (£450). This includes the CMI Level 5 Diploma in Management and Leadership qualification at no additional cost. To access this funding, all employers must have digital apprenticeship account.

16-18 months

Level 5 Operations Manager Apprenticeship

Price

Funding Band: £9,000

Accreditation

CMI Level 5 Diploma in Management and Leadership

Delivery Method

Face to Face Workshops

Whyy? Change HQ

Unit 7B, AESSEAL New York Stadium, New York Way, Rotherham, S60 1FJ

CMI Centre Logo
apprenticeships logo

Still not sure?

Check out our Google Reviews to find out what makes us different!

Niamh Hardwick
MDM Lead – Consumer EMEA, Sonoco
Read More
I’ve just completed my L5 Leadership and Management course with Whyy? Change and I can easily say it’s the best learning experience I’ve had! Having face to face sessions with a group of other like minded individuals not only challenged me to think differently but it meant I had other people to share ‘war stories’ with and learn from. Ray was so engaging and really pushes you to make change in your business! Every person at Whyy Change has been incredible, providing help for any question, query or support I needed. Whyy? Change really puts you first and helps you succeed whatever you are doing!
Abi Holloway
Supply Chain Manager, Sonoco Consumer Products Ltd
Read More
I have just recently finished my CMI Level 5 apprenticeship in Management & Leadership. Despite the challenges of COVID in the last 18 months Whyy Change quickly adapted to online learning and they were always there for me. I couldn't recommend them anymore, fantastic experience.
Tammy Wilson
Operational Lead, SCCCC
Read More
Just brilliant! I have recently completed a level 5 qualification with Whyy Change and can't thank or recommend them enough. Great apprenticeship and training providers with a wonderful, supportive team.
Lizzie Buckler
Operations and Relationships Manager, NEBRC
Read More
I recently achieved a distinction in my Level 5 Apprenticeship in Operations/Departmental Management with Whyy? Change. The in-person sessions were engaging and challenging, and it was useful to be able to learn from peers. The team are amazing and have been so supportive throughout, particularly Ray, Emma and Anne who made themselves available any time I needed guidance or had questions. I would really recommend Whyy? to anyone/any organisation looking for a training provider in this area.
Ben Sharratt
General Manager, AESSEAL Marine plc
Read More
The team at Whyy Change are exceptional at what they do. I was lucky enough to be part of a Leadership and Management course run by them and the course was tailored to each participant's specific needs. The course was relatable, relevant, engaging and above all enjoyable. A great team offering great services and inspiring success in those that attend training courses with them.
Darren Jones
Innovation Manager, AESSEAL PLC
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Since my first interactions with Whyy? Change I have been incredibly impressed with their passion and drive for learning and development. This coupled with the tailored and personal service they provide stands them head and shoulders above other training providers. They are an absolute must training provider to be considered in any learning and development strategy.
Sam Martin
Engineering Manager, Sonoco Consumer Products Ltd
Read More
After starting my apprenticeship at Whyy? Change I immediately knew they were a different type of training provider. They were organised and highly informative but most importantly, they created an environment where you could be comfortable and motivated to learn. I wouldn’t hesitate to recommend them to anyone for any of their training needs.

2025 Start Dates

February, March, May, July & August

What is the CMI - Chartered Management Institute?

The Chartered Institute of Marketing is the only Chartered professional body in the field of Management and Leadership.

They represent a global benchmark for excellence, with over 143,000 members worldwide.

Backed by a unique Royal Charter, CMI are the only organisation that can award Chartered Manager status – the ultimate management accolade.

By choosing the Level 5 Diploma in Management and Leadership, you’ll qualify to become a chartered manager (CMgr) with the CMI.

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Want to know more?

Knowledge

they’ll learn

  • Results delivery – operational, projects, finance management,
    business development, how to keep your business data safe, making best use of technology.
  • How to run a project using techniques and tools, understand risk management and how to approach it.
  • Forecast and manage
    business funding.
  • Use learning styles to motivate and drive improvements in your team.
  • Understand the a to relationship building and different communication techniques.
  • Problem solving and ethical
    decision making.

Skills

they’ll develop

  • In line with your organisations objectives, manage strategic plans and business funds, set stretching KPI’s, produce reports and understand complex data.
  • Implement and use project management tools to drive
    process improvements.
  • Seek out new talent amongst your people and help them through through mentoring and coaching.
  • Be a critical friend, build trust and honesty by having those challenging,
    but productive conversations.
  • Vary your communication style to your audience, be effective and purposeful.
  • Manage themselves more
    effectively, productive
    managers are winners!!

Behaviours

they’ll adopt

  • Be responsible, be resilient… be a determined and accountable decision maker.
  • Value everyone and their opinion, help your team gain your trust by being a better you.
  • Bend like bamboo, be flexible and adaptable to your business needs.
  • Lead from the front, accept nothing but the best from your team by showing yourself at your best.